Category: Secretarial (Page 3 of 4)

Are You A Technophobe Or Techno-Bored?

A friend told me the other day they are a technophobe – as they handed me their phone to sort out. I wondered though, are they really a technophobe or are they just techno-bored”?

Are you on Facebook?

I’ve noted that even self-confessed technophobes have Facebook and play games online. Therefore, it crossed my mind that maybe if you are a more hands on person is it just the thought of picking up an unfamiliar programme and all the messing around until you get familiar that puts you off?

I must admit that some apps are really easy to get to grips with and can be managed easily from my phone or tablet but others have me pulling my hair out. Some apps are easier to use on a PC, others on a handheld. What have you found?

I’m guessing you’re only going to use an app if it really has benefit to you or is really easy to use.

My 3 favourite apps

To help you out I’m going to share my 3 favourite apps with you, they are

  • Twitter
  • WhatsApp
  • Buffer

And just because your mind has probably gone on a little wonder by the end of that list I’m going to leave you in peace now and tell you what I like about Twitter next time, quickly, so you don’t get bored.

I’m full of bright ideas like this. If you don’t like tech much and would like help with that side of the business, call Liz Bailey on 07974 701526. I can handle that side of the business for you whilst you get on with the work you love.

Help I'm a Technophobe


Enjoy School Holidays And Run Your Business From Home

True or False?


  1. The school holidays are coming up, you run your business from home and that makes you the perfect candidate for looking after the kids because you can do your work whilst they entertain themselves.False: That may be what other members of your family think but if you have tried to combine business and childcare before, you know how difficult it can be to juggle the two.
  2. It is possible to enjoy the school holidays when you run your business from home.True: With a little planning, it is possible to balance your business and the needs of a busy family life during the school holidays.

If you run your business from home, school holidays can be extremely challenging. There is a complete change of routine and you do not have the peace and quiet you are used to.

Anyone with children knows they seem to have a radar ability to know when you are concentrating on a critical point in your work. That is the point when, normally well-behaved children, suddenly start to argue. They argue over who’s turn it is to choose what to watch on TV, who isn’t being nice to who and, despite the fact you have bought them plenty of toys and gadgets and one each of most things, they all still seem to want to use or play with the same one at the same time.

What can you do to make school holidays something to enjoy, not endure?

I have written this article, not to give you tips on child-rearing, but to give practical ideas on ways you can successfully balance family and work during these weeks. After all, whilst it is always a tough call balancing time for business and time for family, think about your reasons for setting up on your own in the first place. Wasn’t it them that you had in mind?

Do what you can during term time

Do you have to make regular blog posts or newsletters? Try to do them during term time. If you are doing one a week can you do 2 or more a week and have them to one side so that during the holidays that is one less job to do. Your blogs and newsletters can be published by schedule during the holidays.

Even if you haven’t got your blogs and newsletters fully edited during term-time, do as much as you possibly can so that with just a few tweaks you can publish them during the holidays.

Schedule your social media

Do you use a scheduling app for your Social Media posts such as HootSuite Free, Buffer, Social Oomph or Quuu? If you don’t, now might be the time to look at these apps.

If you are using these regularly look at whether it is worth upgrading for the duration of the holidays. If the upgrade provides something that will make your life easier upgrade for the period of the holidays and schedule as much as you can before the holidays start. You can always downgrade again in September.

Schedule your holiday

You probably have got a couple of weeks vacation scheduled during the holidays, but if not, consider scheduling one day off a week or even a staycation to spend with the family. Most sole traders do this from time to time. Some business people will make a post on social media to let their customers know they are going to be away and give the date they will return.

If you are running your business from your home you may not want to broadcast to the world that you are going to be away. In that case, you might want to let your most important clients know. They understand they will still be able to reach you if they need to. The chances are some of your contacts will be taking some time off too.

Schedule your Day

It is unlikely you are going to have a day to yourself where you can just get on with your work. Instead, adjust your mindset. Decide how the day is going to work best for you in your circumstances.

If your kids are a bit older and like a lie in, could you get up early and do a little bit of extra work before they get up?

If your other half works during the day but is at home during the evenings could you, for the duration of the holidays, do your work during the evenings.

Yes, both options require sacrifices of your personal time, but in the circumstances isn’t it worth it to make things work for you and your family?

If you do have to spend some of your day working whilst the kids are amusing themselves set time limits. Every half hour or so leave your workspace and let them see your face so they know that you are still keeping an eye on them.

Schedule business trips and meetings

If you need to travel on business consider whether the whole family can take a day out. Check before hand to see if there is an attraction in the locality your family would like to visit. Maybe you could make a day out of it, they could go to the attraction, you could do your meeting and meet up with them later.


If you don’t do this already, consider outsourcing.  The beauty of outsourcing is that it is not something you have to do all year round. If you do outsource for the duration of the holidays you can spend the precious time saved with your family – in a way having your cake and eating it.

Think about the businesses that you know or use already and what they can do for you to make your life easier for the next few weeks.

Giving matters your full attention

It is often said that whatever you do, give it your full attention. This advice is going to be especially difficult to apply during the holidays. Be aware that it can be a problem and remember giving full attention for just 10 or 15 minutes at a time to either your family or your business is going to be more effective than trying to balance the two for longer periods of time.

After the holidays

Give yourself a half day or day off. This may sound counter intuitive but it will give you the mental break you need to refresh your thoughts and dive back in.

I provide typing services and admin support. If you have reports, emails, blogs and newsletters to prepare before or during the holidays you can dictate these in a quarter of the time it would take you to type. Also if you need any additional admin support during that time, please do get in touch with me on 07974 701526 or email Let’s chat about how I can help your business.

Whether you choose to use my services or not I hope you find these suggestions useful and have fantastic holidays with your family.

Admin Support, Wrexham


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How To Outsource Successfully

Your business is growing and it’s all because of you. Even if you have done everything entirely yourself so far you really do need to consider outsourcing. Some, however, find this difficult. Why is this and how can you outsource successfully?

What is outsourcing?

First of all, let us look at the definition of outsourcing.

To contract work out. To obtain goods or services from an outside service.

By those standards you already are outsourcing. Did you build your computer yourself (ok so maybe you did clever clogs but did you mine the copper for the wiring?) Did you build your own desk and chair? No, you outsourced to obtain these products. We all outsource in our personal life too, what about haircuts? meals out? car repairs? these are all services that we successfully outsource.

Why should you outsource?

If you are quite a clever person and skilled not only at your job but other things too, you might feel that you are the best person for each job in your business. You probably are, but the saying is “You can do anything, but not everything”. What will happen if you continue to try doing everything yourself now your business is getting so busy?

Your business will suffer, you might get burnout, your family life might suffer, your health might deteriorate. And think too of why you decided to start up your own business in the first place. Wasn’t it just to avoid exactly those things?

Another reason some do not like outsourcing is they feel they have been let down before. This may be the case, but don’t let that put you off, try these tactics and have another go.

Choose the right company or person

You need to choose the right company or person for the job. The chances are the first place you are going to look is Google, but just because a company comes at the top of that list does not mean they are the best person for the job.  It does mean they have a good SEO expert though.

Ask around. If you know people in similar businesses to yours, ask who they use. They will be flattered that you asked.

Try looking at Social Media. You are most likely making full use of Twitter, Facebook, LinkedIn, Google+ and probably some others. Do a search, look through your current followers or look closer at people you currently chat to regularly. Can you see someone there who might be able to help or point you in the right direction? Let’s face it, it would be nice to find a company or person who you know, like and trust and this is a good place to find them.

Start with smaller tasks

Try out the company or person with small tasks first and evaluate their performance. Was the job done on time? Did they communicate well? If a price was given did they stick to it? Can you see ways that they can help you more as your business grows? You might want to try out more than one company or person for these smaller tasks to see how they compare.

Give clear instructions

Be clear in your instructions. Both you and the company or person should know what is expected including how often progress reports are to be made, a timeline/deadline and agreed cost. Put these in writing if only briefly.

There also needs to be an understanding of how much can be left to the discretion of the company or person doing the job or any guidelines that you want them to work within.


Be sure to provide all information needed, this will save time and money in the long run and means you will not be receiving messages asking for this. Although it may be difficult to share some information, the more you can communicate to the designated company or person, the better job they can do.

Communicate with others

Take a moment to consider whether you may need to make known to other businesses or people the arrangements that you have made.

Do not micro-manage

Once you have outsourced the task do not try to micro-manage it. No two people do the same job exactly the same way. It is the results that matter. If you have a technique that you think can speed up the process be sure to offer some advice but if the company or person is achieving the expected results do not insist they take it.

Review performance

Once the job is completed review the work done. Even when you have been outsourcing to the same company or person for some time always make random checks. This will help you stay in control and keep standards up.

Relax and enjoy the benefits of outsourcing

Once you have chosen a company or business you will find you have more time for your family, the work you enjoy and actually get paid for and you will be able to expand your business. You may even have a little extra time to enjoy other activities or sports that you have temporarily put on hold.

Benefit too from looking at the company or person you have outsourced to. They have may use different processes, systems or programmes to achieve the same results as you. Do not see this as a fault, look to see if you can learn anything from them that could help your business.

How I can help

If you are reading this, the chances are you may be thinking of outsourcing or will be doing so at some point in the future. I provide a typing service for help with blogs, newsletters, emails and social media posts, all the things essential for marketing your business. By dictating these on your smartphone voice recorder you can get that work done in a quarter of the time, leaving you more time for the work you actually get paid for. If you work alone it is an extra person “in your corner” too.

Let’s chat on 07974 701526 or email to see how I can help your business.

Help with outsourcing



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